Returns & Exchanges

Braun Büffel is committed to your satisfaction and offers a 14-day return policy for items in original, unused condition with all tags and protective packaging intact. We ensure a seamless process for exchanges or refunds to maintain the high standards of our leather craftsmanship.

Return Process

• 1.
  Initiate Request

  Log into your account or visit our returns portal to submit a request with your order number and reason for return.

• 2.
  Prepare Package

  Securely pack your leather goods in their original dust bag and box to prevent damage during transit.

• 3.
  Ship Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Inspection & Refund

  Once our quality control team verifies the item's condition, your refund will be processed to the original payment method within 7-10 business days.